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Offline Tibbo

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Disconnection from game
« on: June 09, 2014, 11:12:06 AM »
Hi,

I'm new to Civ 5 and would like to start playing online but i often randomly disc from game. it's ok when i m playing with friends, we can reload it but else it feel kinda frustrating :x.

Does anyone know where this could come from?

Thanks.
Tibbo

Offline CanuckSoldier

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Re: Disconnection from game
« Reply #1 on: June 10, 2014, 02:31:15 AM »
Generally speaking there are two reasons that players have connection problems, either your internet connection is poor and creating high ping/latency.  Or your computer is not able to process the game in time and you time out to other players.  You could post your computer specs, and I can tell you if they meet the min requirements for Civ5 or not.  For your internet you can test this at http://www.speedtest.net/  make sure you select a North American server to test against as there is were a lot of our players are from.

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Offline Tibbo

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Re: Disconnection from game
« Reply #2 on: June 10, 2014, 10:49:34 AM »
Fisrt thank you for answering.

the specs :

4x 3.1GHz
4 Go Ram
geforce650 gtx 4Go


speedtest is about 100Mo download 30Mo upload

Could it be a problem with directX ?

when i start everest it says it s version 9.0c
when i use the command dxdiag it says version 11


Tibbo

Offline CanuckSoldier

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Re: Disconnection from game
« Reply #3 on: June 10, 2014, 01:17:04 PM »
What was your ping in that test? ei a number in ms, like 20ms.

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Offline Tibbo

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Re: Disconnection from game
« Reply #4 on: June 10, 2014, 11:00:36 PM »
15ms.

i made some changes on the graphic card driver, seems to work better so far.

 

League